WE SHIP ALL OVER INDIA
SHIPPING TIME
All In-stock items are shipped within 3-5 business days and delivered within 5-6 business days from the date of order.
If you wish to expedite an order kindly email hello@fieryflair.com or call +91 97379 89099 (Mon-Sat 10-6 EST) in INDIA, and we will try our best to ensure timely delivery.
SHIPPING CHARGE
We offer free shipping on all orders within India.
DELIVERY METHOD
To ensure safe and timely delivery, we only use reputed courier services such as DHL, DTDC and Blue Dart. We will email you a tracking number as soon as your items our shipped. Deliveries will only occur between Monday-Friday. Orders will not be shipped or delivered on National Holidays.
PACKAGING
We individually wrap each item in your order with our signature Fiery Flair packaging.
PAYMENT METHOD
You can pay via all major VISA or MASTERCARD credit/debit cards or by UPI using our payment gateway at the time of checkout. Payment is accepted in INR at the time of purchase.
RETURN POLICY
14-Day Easy Return Policy
At Fiery Flair, we want you to be completely satisfied with your purchase. If you're not happy with your item(s), you may return them within 14 days of delivery under the following conditions:
Unboxing Video Requirement: For all returns, please record a video while unboxing the parcel. This helps us verify the condition of the items being returned.
Contact Us: To initiate a return, contact our customer service team via:
WhatsApp: +91 9737989099
Phone: +91 9737989099
Email: hello@fieryflair.com
Include your order number, the item(s) you wish to return, and the reason for the return.
Return Process: After receiving your request and the unboxing video, our team will assess the condition of the item(s). If eligible, we will proceed with the return. Returns are only accepted if the items are in their original condition and meet our return policy guidelines.
Shipping Charges: Shipping charges (both initial and return shipping costs) are non-refundable unless the return is due to an error on our part (e.g., wrong item shipped, defective product).
Non-Returnable Items : Items such as personalized or customized jewelry may not be eligible for return unless defective or damaged upon arrival.
Refund Processing Time: Refunds will be processed within 48 hours after receiving the returned item(s), provided they meet our return policy conditions.
PROCEDURE
- To start an exchange kindly email hello@fieryflair.com or call +91 97379 89099 (Mon-Sat 10-6 EST) in India.
- Our representatives will guide you on how to ship the items back to us.
- We will arrange a return pick-up and for areas where return pickup is not possible buyer can return us using India Post and we will reimburse the shipping cost.
- Please do not ship any item to our offices without corresponding with our representatives.
- All exchanges must be accompanied with a copy of your invoice.
- All items must be shipped back to FIERY FLAIR's original packaging.
- FIERY FLAIR will not be responsible for lost or damaged items, while shipping them back to us.